Privacy Policy
OUR COMMITMENT TO YOU
Your privacy is a top priority for us as we create and construct the services and products you know and love. We value your trust in us, and we do not take that trust lightly.
We do not compromise your privacy. All of our services and products are designed with your privacy in mind. We engage professionals in a variety of sectors, such as legal, security, engineering, and product design, to guarantee that no decision or action is made or done without regard for your own privacy.
We aim to strive for transparency in the way we process your data. We know that inadequate information and convoluted wording are widespread flaws in privacy rules because we use other online services that you also use. Our Privacy Policy and associated materials are written in straightforward English so you don't have to deal with legalese or jargon. We are open and honest, and we want you to read our rules and learn about our privacy practices.
We work hard to keep your information secure. We are committed to ensuring the safety and security of your information. To keep your details safe, we regularly update our security protocols and invest in our security efforts.
We appreciate your trust in our Services with your personal information, and we plan to preserve it. This begins by ensuring that you fully understand the information we gather, why we collect it, how we use it, and your privacy options. This Privacy Policy explains our privacy practices in plain English, avoiding legal and technical jargon as much as possible.
WHERE THIS PRIVACY POLICY APPLIES
This Privacy Policy applies to all of Nomu's websites, applications, events, and services. In this Privacy Policy, we may refer to all of these as "Services" for clarity. We've placed web links to this Privacy Policy and on all related services to make it even clearer.
Some services may have their own privacy policies. If a specific service has its own privacy policy, that latter policy takes precedence over our Privacy Policy.
INFORMATION WE COLLECT'
To help the app work smoothly and give you a better experience, we collect a mix of information that you choose to share with us, information that gets generated as you use the app, and technical data from services that help us run the platform. Here’s a clear overview of what we may collect and why.
3.1 Information You Give Us
Account Details
When you create an account, you give us some basic information so the app can function properly, such as:
Phone number
Username
Gender
Date of birth
These help us maintain a safe environment and personalize parts of your experience.
Profile Information (Optional)
You can choose to add more about yourself, including:
Profile photo
Bio or description
Your skill interests
Images or videos you upload
If you upload media, the app may ask for access to your camera or photo library.
Content You Share
Since this is a skill-sharing community, anything you post or upload is collected so it can appear in the app. This includes:
Skill posts
Photos and videos
Comments and replies
Likes or other reactions
Tips you send to creators
Purchases
If you buy coin bundles, the transaction goes through Apple’s in-app purchase system. We do not receive or store your credit card details—only a confirmation that the purchase was successful so we can update your coin balance.
Feedback & Support
If you contact us or join a survey or feedback session, we collect the information you choose to share, such as:
Your email
Messages or responses
Attachments you send
3.2 Information We Get Automatically
Usage Information
As you use the app, we collect information about how you interact with it, such as:
Pages you view
Buttons you tap
Time spent in different parts of the app
Your interactions with posts (views, comments, likes, tips)
The time and date you open the app
This helps us understand what features work well and what needs improvement.
Device Information
We also collect technical data from your device, like:
Device model
Operating system version
Language and region settings
App version
IP address
Crash logs and diagnostics
General device identifiers (e.g., IDFV)
IDFA (With Your Permission)
If you grant permission through Apple’s App Tracking Transparency prompt, we may collect your device’s Identifier for Advertisers (IDFA).
We use IDFA only for:
measuring app installs
analytics and attribution (e.g., via Adjust)
fraud detection
We do not use IDFA for personalized ads or tracking you across other apps or websites.
You can turn IDFA permissions on or off anytime in your device settings.
3.3 Location Information
If you allow it, we may collect your precise device location (such as via GPS, Wi-Fi, or Bluetooth). This may be used for things like:
showing content relevant to your region
optional location-based features
improving localized experience
If you prefer not to share your location, you can simply deny the permission.
We may also receive approximate location through IP address for security and general service functionality.
3.4 Information From Third-Party Tools
We use a few trusted services to help us understand performance and improve the app. These tools may share non-identifying technical data with us.
Firebase
Provides analytics, crash reports, and performance insights to help us keep the app stable and reliable.
Adjust
Helps with measuring installs, attribution, and fraud prevention.
If IDFA is permitted, Adjust may receive it—otherwise, only general device information is used.
These tools do not provide us with personal information like your name, email, or identity.
HOW WE USE INFORMATION
We use the information we collect to operate the app, improve your experience, maintain a safe environment, and develop new features. Below is an overview of how your information may be used.
4.1 To manage your account and provide our services
We use your information to ensure core features of xxx work properly, including:
Creating and managing your account
Displaying your profile and content within the community
Allowing you to post skills, upload media, comment, and interact
Processing optional purchases (such as coin bundles)
Providing customer support and responding to your requests
Sending service-related messages, such as updates or confirmations
4.2 To personalize your experience
We may use your information to tailor parts of the app to your interests, including:
Showing you content, skills, or creators aligned with your preferences
Surfacing relevant categories or suggested topics
Improving content recommendations based on activity patterns
This does not include personal or romantic matching of any kind.
4.3 To support consistent use across devices
We may use technical data (such as device type, IP range, or app settings) to:
Keep your account accessible across multiple devices
Maintain consistent preferences and login sessions
Help recognize your device for security and account continuity
4.4 To improve and develop the platform
This may include:
Creating new tools, features, or community activities
Refining existing interfaces or user flows
Conducting surveys, tests, or feedback sessions
Monitoring performance and investigating issues
We use analytics tools (like Firebase and Adjust) to help understand trends and technical performance.
4.5 To keep the community safe
We use information to protect the integrity of the app and its users by:
Detecting, preventing, and addressing fraud or abuse
Investigating harmful or unauthorized behavior
Enforcing our Terms of Service and community policies
Maintaining security of accounts and data
We may retain certain technical or behavioral data to help prevent repeated misuse.
4.6 To comply with legal obligations
We may process or disclose certain information when required to:
Comply with applicable laws and regulations
Respond to legal requests or government inquiries
Protect our rights, users, or the public
Enforce agreements and safety standards
4.7 Legal bases for processing
Depending on your jurisdiction, we rely on the following legal bases:
Contractual necessity
We process your information to provide the services you have requested, including maintaining your account, enabling app functions, and delivering content.
Legitimate interests
We may process your information when we have a valid business reason, such as improving the platform, analyzing usage trends, preventing fraud, or maintaining security.
Consent
Certain types of information are processed only if you grant permission—such as:
Access to camera or photo library
Access to location services
Access to IDFA (for analytics and attribution only)
You may withdraw consent at any time through your device settings or by contacting us.
HOW WE SHARE INFORMATION（Final, Safe for Skill-Sharing App）
We share information only when necessary to operate Nomu, support the features you use, maintain a safe environment, and comply with legal requirements. Below is a clear explanation of how and when information may be shared.
5.1 With other users
Information you choose to make public—such as your profile, posts, photos, videos, comments, or skill content—will be visible to others in the community.
Please be mindful when sharing personal details. Once you post information publicly, we cannot control how others may use or share it.
We do not display private data, such as your email, date of birth, or precise location, unless you choose to share it yourself.
5.2 With service providers that support our operations
We work with trusted third-party partners who help us provide, maintain, and improve the app.
These service providers assist with tasks such as:
App analytics (e.g., Firebase)
Attribution and performance measurement (e.g., Adjust)
Cloud hosting and data storage
Crash reporting
Security and fraud prevention
Customer support
Processing in-app purchases (through Apple)
These companies may access certain technical or operational data only as needed to perform services on our behalf. They are required to follow strict confidentiality and data protection obligations and may not use your information for any other purpose.
We do not share your personal information with ad networks or third parties for targeted advertising.
5.3 For business operations or corporate changes
If Nomu is involved in a business transaction—such as a merger, acquisition, asset sale, reorganization, or in the event of bankruptcy—your information may be transferred as part of that process. Any successor organization will be required to handle your information in accordance with this Privacy Policy.
5.4 When required by law
We may disclose information when necessary to:
Comply with legal obligations, such as a court order or government request
Respond to law enforcement investigations
Assist in preventing or detecting fraud, abuse, or security threats
Protect the rights, safety, and property of users or the public
Such disclosures occur only when legally required or permitted.
5.5 To protect legal rights
We may share information when we believe it is necessary to:
Enforce our Terms of Service
Resolve disputes
Protect our legal rights and the rights of users
Investigate and prevent potential misuse, fraud, or harmful actions
5.6 With your consent
In some cases, we may ask for your permission to share specific information with third parties for a clearly stated purpose.
If you decline, we will not share the information.
5.7 Use of non-personal or de-identified information
We may share aggregated, de-identified, or non-personal information—such as usage statistics or device data—that cannot be used to identify you.
This information may be used for:
Understanding overall app performance
Improving app features
Security and operational insights
We do not share raw personal data unless necessary as described above.
YOUR RIGHTS（Rewritten for Nomu）
We want you to stay in control of your personal information. Nomu provides several tools and options to help you manage your data and privacy preferences.
6.1 Access and Update Tools
Nomu includes in-app settings that allow you to view, update, or remove information associated with your account.
If you need help or have questions about any settings, you can contact us at:
📧 Email: Nomu_support@maznit.com
6.2 Device Permissions
Your device may request permission for features such as:
Camera
Photo library
Location services
Notifications
You can enable or disable these permissions at any time through your device settings.
Please note that restricting certain permissions (e.g., location or media access) may limit the functionality of some features in Nomu.
6.3 Account Deletion
You can delete your Nomu account at any time using the in-app account deletion option.
Once deletion is requested, your account and associated personal information will be removed in accordance with our data retention policy.
6.4 Your Privacy Rights
Depending on your location, you may have additional rights under applicable privacy laws. These may include:
Right to Access
You may request a copy of the personal information we hold about you.
Right to Correct
If you believe any of your information is inaccurate or incomplete, you may request corrections.
Right to Delete
You may ask us to delete your personal information, subject to certain legal or operational requirements.
Right to Object or Restrict Processing
In some circumstances, you may request limits on how your data is processed.
Right to Withdraw Consent
If we rely on your consent (e.g., for location services, IDFA, or camera access), you may withdraw it at any time through your device settings or by contacting us.
To submit any of these requests, please contact us at:
📧 Email: Nomu_support@maznit.com
We may ask for verification of identity to protect user accounts and prevent unauthorized requests.
6.5 Limitations
We may be unable to fulfill certain requests if:
Fulfilling the request would violate legal obligations
It would interfere with the rights or privacy of another user
It would prevent us from providing essential elements of the service (For example, we cannot operate your account without basic required information such as your date of birth)
Nomu does not provide copies of other users’ content or messages, and we do not disclose user information without proper legal basis.
6.6 Uninstalling the App
You may stop data collection by uninstalling Nomu from your device.
Uninstalling does not automatically delete your account—please use the in-app deletion option if you want your account and data permanently removed.
6.7 Data Protection Rights & Complaints
If you reside in certain regions (such as the European Union), you may have the right to submit a complaint to your local data protection authority if you have concerns about how your personal data is handled.
You may contact the authority in:
Your country of residence
Your workplace
The region where Meta Zone Technology Limited is established
HOW WE PROTECT YOUR INFORMATION
Nomu and Meta Zone Technology Limited take the security of your personal information seriously.
While no digital system can be completely secure, we implement a combination of technical, physical, and organizational measures to help protect your data from unauthorized access, alteration, disclosure, or destruction.
Our security practices include:
Regular monitoring of systems for vulnerabilities or suspicious activity
Ongoing updates to our data handling and storage procedures
Access controls and encryption where appropriate
Internal policies and training focused on data protection
Using trusted third-party providers that follow strict security standards
Despite these measures, no method of transmission or storage is ever completely secure.
If we believe your account may be at risk or we detect unusual activity, we may temporarily suspend access to protect your information.
If you believe your account or data may be compromised, please contact us immediately at:
📧 Email: Nomu_support@maznit.com
HOW LONG WE RETAIN YOUR INFORMATION
We retain your personal information only for as long as it is needed to operate Nomu, meet legal obligations, maintain safety, and support legitimate business purposes.
8.1 Account and activity data
Most of your data is kept for as long as you maintain an active account on Nomu.
If you delete your account, we apply a safety retention window of approximately 3 months. During this period, your account is no longer visible in the app, but key information may be retained to help prevent fraud, abuse, or other harmful behaviors.
8.2 Inactivity
If your account remains inactive for two (2) consecutive years, we may delete or anonymize your information unless we need to keep it for legal, security, or operational reasons.
8.3 Legal compliance
We may retain certain information longer when necessary to:
Comply with applicable laws and regulations
Respond to legal requests or obligations
Maintain records of consent to legal documents (e.g., Privacy Policy, Terms of Service), which may be kept for up to five years
Support investigations, resolve disputes, or enforce policies
8.4 Safety and fraud prevention
To help protect our community, we may keep specific information after account deletion—for example, to prevent a banned or abusive user from creating a new account.
8.5 Technical limitations
While our systems are designed to follow these retention guidelines, complete deletion may sometimes take additional time due to technical or operational constraints.
CHILDREN’S PRIVACY
Nomu is intended for users who are 18 years of age or older. We do not knowingly collect, store, or process personal information from anyone under 18.
If we learn that an account belongs to someone under the allowed age, we will take appropriate steps to remove the account and any associated information.
If you believe a user may be under 18, please report it through the in-app reporting tools so we can review the situation.
Meta Zone Technology Limited is committed to maintaining a safe environment for all users.
PRIVACY POLICY CHANGES
We may update this Privacy Policy from time to time as we improve Nomu and develop new features.
If we make significant changes, we will notify you in advance—such as through an in-app notice or other appropriate means—so you have an opportunity to review the updated terms before they take effect.
Your continued use of Nomu after changes are published means you accept the updated Privacy Policy.
CONTACT US
If you have any questions or concerns about this Privacy Policy or how Nomu handles your information, you can contact us at:
📧 Email: Nomu_support@maznit.com 🏢 Meta Zone Technology Limited
We will do our best to assist you.